If the CEO of your company announced that everyone in the organization needed to develop the perspective of “taking nothing for granted,” how would you interpret the instruction? We’ll come back to the question in a moment. For decades I’ve been working with individuals to look at the link between their personality and how they are in the world.—how their behavior impacts the world around them. The manager who is incessantly critical because “that is what I’m paid to do” seems oblivious to the impact of that behavior on others. Sure, people want to do a good job and people approach their work differently from others in the same role due to their personal history and their personality. The learning agile manager begins to understand that being incessantly critical works only a small portion of the time. Being expressively supportive, open to new ideas, and demonstrating positive regard for others usually leads to better performance and long term co...